With artificial intelligence and related tech making serious inroads in today's workplace, it may come as little surprise that upskilling and reskilling will be key to evolving employee competencies that complement technological innovation, according a new survey. Unfortunately, the same survey, the 2020 Talent Trends Report released by Randstad Sourceright, found that, while 91% of human capital leaders believe it's their company's responsibility to provide reskilling to meet business needs, only 22% are currently doing so to address talent scarcity. Nearly one-third of respondents who said they intend to offer reskilling aren't sure how to get it done. The good news is most employers (66%) plan to provide training and reskilling in the area of artificial intelligence, while 60% plan to develop workers' soft skills. The findings mirrored those in the company's 2019 research on employees, wherein their most desired skills included both technical capabilities (43%) and soft skills, such as communication (41%).